Discover Classes. Earn Rewards.

ITIL Practitioner is unfortunately unavailable

Thankfully we have 1 other Tech Class for you to choose from. Check our top choice below or see all classes for more options.

Agile Leadership and Strategy

American Management Association @ 1170 Peachtree St, Atlanta, GA

Learn the strategies to build agility and resilience into your leadership repertoire and your organization’s DNA at the American Management Association's course on Agile Leadership and Strategy. This course will equip you with the skills to anticipate trends, navigate turbulent times, and motivate others towards an agile and resilient mindset. Join now to thrive in a shifting business environment.

(5) All levels 21 and older
$2,695

2 sessions

Gift it!
See all Tech classes Atlanta

ITIL Practitioner

  • All levels
  • 16 and older
  • $2,099
  • 16 hours over 2 sessions

Start Dates (0)

  • $2,099
  • 16 hours over 2 sessions
  • Location details will be emailed 7 days prior to training date.
Showing 10 of 0

Class Description

Description

What you'll learn in this itil training:

ITIL® Practitioner is the second phase in the ITIL suit and is a very practical course aimed at offering guidance on adapting and adopting the ITIL framework to support your organization’s objectives. The ITIL Practitioner course enables individuals to not only speak the same language but decode ITIL language and use it in everyday work. ITIL Practitioner covers three key areas for the success of any improvement initiatives, including communication, organizational change management, and measurement and metrics along with the Continual service improvement approach as a way to structure any improvement. The ITIL Practitioner certification exam can be taken at any level in the ITIL certification scheme after ITIL Foundation.

Along with 18 PDUs, the certification course also prepares individuals to take up the AXELOS® ITIL® Practitioner exam which is required to achieve the ITIL Practitioner certificate.

Important Things you should know about ITIL Practitioner certificate:

  • To appear for the ITIL Practitioner exam, you need to have an ITIL Foundation certificate.
  • ITIL Practitioner certificate adds three credits towards the ITIL Expert qualification.
  • It is not a prerequisite for the ITIL Intermediate Level certifications.
  • It also worth 15 points towards ITIL digital badge.

ITIL Practitioner Exam Format

  • It’s an open book exam
  • Multiple choice examination questions
  • Consists of 40 questions and you will get 135 minutes to answer them
  • One need to score 70% in order to clear the exam

Course Outline

  • IT Service Management Concepts that are important drivers of continual service improvement
  • Applying the ITSM guiding principles in a real world context
  • Applying the CSI approach to manage improvements in a given organizational context
  • Using metrics and measurement to enable continual improvement
  • Communicating effectively to enable continual service improvement
  • Applying organizational change management to support continual service improvement

Required Materials: Bring your own laptop.

Refund Policy

Refunds: Classroom Training

Once the CP downloadable study material is shared with the students, the refund policy will be void on the enrollment. 

Certification Planner reserves the right to postpone, cancel the training or change the location in various circumstances like insufficient enrollments, unavailability of instructor due to health issue or other force majeure events like earthquakes, floods, political instability, etc.

Under which conditions can the refund be initiated?

  • If participants cancel the enrollment minimum 15 days prior to the training start date, CP will refund enrollment fees after deducting 10% of total paid fees.
  • In case Certification Planner cancels the training session because of any reason, we give a 100% refund to the candidate.
  • If a candidate withdraws the registration within 15 days or less of the training scheduled date, in such situation candidate will not be eligible for any refund.

Who can claim 100% money back?

In case, the participant does not clear the certification exam, they get a refund for the remaining amount after deducting the re-examination fees.

To apply for 100% money back, applicants need to appear for the examination within a certain number of days. 


If a participant doesn’t clear the examination in the 1st attempt; they can apply for a refund for the re-examination fees. The participant needs to take the re-exam within the time spectrum mention above from the 1st attempt result.

Even if the applicant does not clear the exam in the 2nd attempt; they can appear for re-exam within the time spectrum mentioned above from 2nd attempt result without paying any fees.

However, if the applicant is not able to clear the exam in the 3rd attempt, applicants get the refund of the balance of enrollment fees paid during enrollment for the course. An exception is in the case of Lean Six Sigma (In-House examination) where the participant can reschedule the examination.

The applicant needs to submit their scorecards of all three attempts in order to claim a refund for the course fee.

Note: There is no Money Back Guarantee for PgMP Classroom and Online training.


***

Refunds: Online Training

We share our course material with participants to review and confirm their enrollment. The courseware comes with 7 days money back assurance and the guarantee voids in the following circumferences:

  • After accessing more than 30% of the content
  • No refund requests after 7 days of enrollment
  • All refund requests need to be sent us through email at [email protected]
 

Note: 7-days Money Back Guarantee is valid for PgMP Self Learning.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Benefits of Booking Through CourseHorse

  • Booking is safe. When you book with us your details are protected by a secure connection.
  • Lowest price guaranteed. Classes on CourseHorse are never marked up.
  • This class will earn you 20990 points. Points give you money off your next class!

Questions & Answers (0)

Get quick answers from CourseHorse and past students.

Certification Planner, LLC

What is Certification Planner LLC?

Certification Planner is a learning platform offering industry recommended short- and long-term training and certification programs to bridge the gap between academic and professional education. We are driving progress by training professionals on career-defining, advanced...

Read more about Certification Planner, LLC

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified Atlanta educator.

Certification Planner, LLC

Give This Course as a Gift Card

  • Thousands of classes
  • No expiration
  • Unique and memorable gifts for any occasion
  • Personalized
  • Explore a passion, gain a new skill, discover a new hobby, engage in a memorable experience
  • Instant delivery
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™

Buy a Gift Card

Book this Class as a Group Event

Booking this class for a group? Find great private group events

Or see all Professional Group Events

Explore group events and team building activities ranging from cooking, art, escape rooms, trivia, and more.

CourseHorse Gift Cards

  • Creative & unique gift for any occasion
  • Thousands of classes & experiences
  • No expiration date
  • Instant e-delivery (or choose a date)
  • Add a personalized message
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™
Buy a Gift Card
gift card with the CourseHorse logo gift card with the CourseHorse logo
Loading...