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Course Details
Price:
$1,649
Start Date:

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Description
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 10

What you'll learn in this itil training:

ITIL® Service Design training in Chicago IL focuses on the design of IT services and covers the architectures, processes, policies, and documentation that will help enable design services that meet the needs of the organization. This Service Design acts as a module and guides how to create and launch products and services that will meet the ongoing needs of the organization.

ITIL® Service Design course in Chicago IL covers and controls activities and techniques that are documented in the ITIL service design publications. This course’s purpose, and knowledge about the process involved in service management act as a guide to technology-related activities and also demonstrates how service design relates to other stages of the ITIL service lifecycle. This course also covers management and controls activities and techniques that are documented in the ITIL® Service Design publication. This Service Design course is vital for the improvement and development of services within the IT lifecycle.

Course objectives

  • Control and coordination of service design technology-related activities.
  • Management and control of all service design activities.
  • Knowledge of service design principles and management of service design.
  • Analysis, justification, and selection of approaches  challenges and risk factors
  • Control of the organizational and technological issues on service management.
  • Management and application of service design concepts, inputs, outputs, and activities.

Benefits and skills acquired

The practices and skills required by the ITIL® Service Design certification themselves are building blocks in this field. Some of the benefits of the skills acquired are:

  • It helps learners get acquainted with the best-practice methodology.
  • It addresses and teaches professionals to focus on the most important aspect of a business.
  • Increase the market value of a certified professional
  • It helps the professional sort and prioritizes the things that are of value according to the business standards.

The main function of service design is to design appropriate and attractive IT services including their policies and processes to meet future business requirements.

Service Design has 5 aspects to work on:·  

  • New or advanced services
  • Service portfolio
  • Management systems and Technology architecture
  • The processes required     
  • Measurement methods and metrics

The service design stage of the lifecycle starts with a set of new or changed business requirements and ends with the development of a service solution designed to meet the documented needs of the business. This developed solution is then passed to service transition to evaluate, build, test and deploy the new or changed service.


Location will be conveyed to the registrants before the start of class.


Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Still have questions? Ask the community.

Refund Policy

Note: This provider has a temporary cancellation policy for COVID-19 related cancellations which is as follows: 

To protect the health of our student community and respond to our corporate customers' needs, we are now offering a guaranteed to run live online class almost every week. Free reschedules from in-class room and open enrollment are offered immediately. 100% money-back guarantee!  

----

Original cancellation policy (non-COVID-19):

1. Classroom Training/ Virtual classes

All Cancellations must be notified over email and the refunds will be provided as below:

  • All registrations should be made at least two weeks prior to workshops, unless website allows you to book it online over last minute.
  • 20 days to the workshop 
  • 75%-10 days to the workshop: 50%
  • Less than 10 days to the workshop: No refund + 10% (of Standard Course Fee) Cancellation charge.

2. Online Training 

All cancellations must be notified over email and the refunds will be provided as below:

  • Within 48 hours of registration and before accumulating 30 minutes training: 100% or transfer to another online course
  • After 48 hours of registration and after accumulating 30 minutes of training: No refund
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