Dealing with Difficult People (Remote Live)

Refund or transfer requests may be granted ONLY if you notify the Westside Extension Office AT LEAST 5 DAYS BEFORE CLASS BEGINS that you wish to cancel. This applies to any and all changes to the original registration – including transfers and credits. Refunds, transfers, or credits CANNOT be granted once class begins and CANNOT be issued for absences or if you register within five days of class. Some camps and off-campus classes have different refund policies as noted.

Notification of cancellation may be done by phone, in person, by mail or email. Refunds or transfers must be processed by the Extension office – you cannot do it yourself online. A processing charge will be deducted for each class refund or transfer, except for classes canceled by Westside Extension. The standard processing fee is $10 but some camps and classes (like Pharmacy Technician classes) have higher processing fees (Pharmacy Technician processing fee is $50).  If you paid by credit card, your account will be credited. If you paid by cash, check or money order, you will receive a check refund (allow 4 weeks for processing). A credit toward other Westside Extension classes may be issued in lieu of a refund if you wish.

A full refund or credit will of course be given when a class is cancelled by Westside Extension.