macOS X: Support Essentials

at Manhattan Edit Workshop - Chelsea

(88)
Course Details
Price:
$1,795 5 seats left
Start Date:

Mon, Dec 02, 10:00am - Dec 04, 6:00pm (3 sessions)

Location:
Chelsea, Manhattan
119 W 23rd St Ste 700
Btw 6th & 7th Avenues
New York, New York 10011
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Description
Class Level: All levels
Age Requirements: 16 and older
Average Class Size: 6

What you'll learn in this apple training:

MacOS Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on macOS Mojave. This course is designed to give students a tour of the breadth of macOS Mojave and the best methods for effectively supporting users of macOS Mojave systems. The course is a combination of lectures and hands-on exercises that provide real-world experience.

Who should attend:
  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users
  • Technical support personnel in businesses that use Mac computers
  • Technical coordinators or power users who manage networks of computers running OS X - such as teachers and technology specialists who manage networks or computer labs
Prerequisites: Knowledge of macOS X and basic computer navigation

What You Will Learn:
  • The troubleshooting process and how to use tools and resources
  • Features and functionality of macOS X Mojave, including how to find more information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.14 certification
Each student gets their own workstation.

Note:
Apple Pro Certification is not available for this course.
School Notes:

Once you have signed up for this class, please email [email protected] if you are signing up for personal improvement or for business and if the company will be paying for your tuition.

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Refund Policy

Rescheduling policy: Bookings transferred by the customer more than 14 business days before the commencement date of the course will incur no transfer fee. Bookings rescheduled by the customer within 0 to 14 business days of the commencement date of the course will incur a $150 transfer fee. All transferred courses must be completed within 3 months of the commencement date of the original class.


Cancellation/exclusion policy: Any student who cancels at least 7 days before the class should receive a 100% refund. If they cancel 0 - 6 days before the course, they should be charged a registration fee of 10% of the total course cost or $100, whichever amount would be less.

In the event that a customer cancels a booking for which a transfer has taken place, this will incur a minimum 50% cancellation fee.

Exclusion of a student by the school may occur if the student displays behavior deemed inappropriate and/or disruptive to other students and/or the school. Student will receive 1 (one) written warning regarding behavior. If the behavior in question is repeated, the student will be removed from the class with a written explanation of their exclusion. In the event that a student is removed due to the above-mentioned repetitive and/or disruptive behavior, no tuition fees will be refunded.


Note: Any transfers and cancellations require written notification to [email protected]

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Start Dates (1)
Start Date Time Teacher # Sessions Price
10:00am - 6:00pm TBD 3 $1,795
This course consists of multiple sessions, view schedule for sessions.
Tue, Dec 03 10:00am - 6:00pm TBD
Wed, Dec 04 10:00am - 6:00pm TBD

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