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Tips for Giving and Receiving Feedback

Master the art of giving and receiving feedback with proven techniques in this essential course at the American Management Association. Learn how to build trust, deepen relationships, and promote improved performance for yourself and your team.

  • All levels
  • 21 and older
  • $279
  • Live, interactive online classroom
  • 17 hours & 30 minutes over 7 sessions
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  • $279
  • Live, interactive online classroom
  • 17 hours & 30 minutes over 7 sessions
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Show all 7 sessions
  • Wed, Apr 17 at 2:00pm - 4:30pm
  • Mon, May 20 at 2:00pm - 4:30pm
  • Wed, Aug 07 at 11:00am - 1:30pm
  • Thu, Sep 12 at 11:00am - 1:30pm
  • Wed, Oct 16 at 2:00pm - 4:30pm
  • Mon, Nov 11 at 2:00pm - 4:30pm
  • Wed, Dec 11 at 2:00pm - 4:30pm
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Class Description

Description

What you'll learn in this management course:

Giving feedback can be difficult and sometimes hurtful. Often stressful. How do you even begin? Learn simple techniques that make a difference.

The ability to give and receive feedback is a critical skill that doesn't come easily. Especially when the words, timing, and moods and emotions of both parties collide. Yet this is essential for your future success—and the success of your colleagues, team members or direct reports.

When done right, both giver and receiver are inspired to improve business results and leap to higher performance. Take this opportunity to learn the most effective techniques for building trust, deepening relationships and creating viable paths for growth.

What You Will Cover
  • Understanding the criteria for giving effective feedback in a coaching relationship
  • Delivering both supportive and corrective feedback using the instant feedback method
  • Demonstrating how to receive feedback constructively
  • Enhancing your effectiveness by tailoring your comments to each recipient
  • Promoting improved performance for everyone you coach or manage

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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