Learn the key strategies and best practices for implementing CRM systems to optimize customer relationships and drive business growth in this online class.
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This course covers the financial aspects of Dynamics 365: configure and use essential financial components, accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionality Course Objective Understand and perform financial duties in Dynamics 365 Finance Who Should Attend A Dynamics 365 for Finance and Operations Functional Consultant is responsible for performing discovery, capturing requirements,...
Preparing for Your Salesforce.com Administrator Certification (CRT 101) Are you ready to take the next step in your career by becoming a Salesforce.com Certified Administrator? Instructors will present real-world business scenarios that will help hone your problem-solving skills and reinforce your knowledge of key topics covered on the Certified Administrator exam. You will complete practice questions related to these scenarios to help prepare you...
Are you ready to take the next step in your career by becoming a Salesforce.com Certified Service Cloud Consultant? Instructors will present scenarios that will help reinforce your knowledge of Service Cloud functionality by thinking through requirements design considerations. The course provides an overview of the exam objectives to help you focus your efforts to prepare for the Salesforce.com Service Cloud Consultant Certification exam. Who Can...
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This course is designed for Salesforce administrators who would like to learn the basics of implementing business logic using Apex, the primary programming language of the Salesforce platform. First,you’ll learn how to read Apex code and then you’ll gradually increase your programming skills from writing single debugging statements to programming multiple, multi-line blocks of code. Skills Gained Describe use cases for Apex Write, test, and...
Please note: This course is intended to replace the DEV501, Apex and Visualforce Controllers course as of October 31, 2015 Are you a programmer who wants to understand how to customize applications programmatically on the Force.com platform? In this course, you will learn the core of the Apex programming language and Visualforce markup in order to customize your Force.com applications. You will get hands-on experience building data objects (sObjects)...
Are you a business analyst or project manager who is looking to learn more about how Salesforce can solve specific business issues? What’s Possible: Salesforce Fundamentals provides the information to enable you to effectively engage with your business stakeholders. The course walks through a series of typical business challenges to provide you with the background to solve your specific business needs. Skills Gained Get acquainted with key Salesforce...
This course is a must for anyone responsible for using analytics to drive business results in a sales organization. Implementing an Analytics Strategy for the Sales Cloud provides you with the skills and knowledge you need to gather analytics requirements, design and build custom reports and dashboards, and deploy them to your users. Using real-world scenarios, this course gives you the tools to analyze your key sales metrics, including lead generation,...
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Master the skills needed to become a certified Salesforce admin with this hands-on online course. Learn how to customize applications, manage data, create reports and dashboards, and automate business processes. Get ready to excel in your Salesforce admin career.
Are you ready to take the next step in your career by becoming a Salesforce.com Certified Sales Cloud Consultant? Instructors will present scenarios that will help reinforce your knowledge of Sales Cloud functionality by thinking through requirements design considerations. The course provides an overview of the exam objectives to help you focus your efforts to prepare for the Salesforce.com Sales Cloud Consultant Certification exam. Who Can Benefit...
This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM 2013. This course provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2013. Additionally, this course guides you through the process of working with your customers in Microsoft Dynamics CRM 2013, including:...
MB-500T00: Microsoft Dynamics 365 Finance and Operations Apps Developer Developer training. Microsoft Dynamics 365 Finance and Operations Apps Developers implement and extend applications to meet the requirements of the business. Candidates provide fully realized solutions by using standardized application coding patterns, extensible features, and external integrations. This course is based on the course objectives of MB-500T00-A. Who Should...
MB-210T01: Microsoft Dynamics 365 Sales course prepares candidates for the MB-210 exam. The course provides skills to configure Dynamics 365 Sale, additional tools and services, and manage core sales tables. The course takes you from the lead to opportunity to a closed deal. Microsoft Dynamics 365 for Sales is an end-to-end application to manage to handle customers and potential customers, track data against sales goals, automate your best practices,...
This two-day accelerated instructor-led course dives deeper into the programming architecture of Microsoft Dynamics AX 2012. It provides students with a case study/hands-on approach to customizing the system. This course contains coding. Development IV in Microsoft Dynamics AX 2012 Accelerated Course Objectives: Describe the features of number sequences in Microsoft Dynamics AX 2012. Describe the steps for setting up and administering a number...
Salesforce: Preparing For Your Salesforce.Com Administrator Certification Are you ready to take the next step in your career by becoming a Salesforce.com Certified Administrator? Instructors will present real-world business scenarios that will help hone your problem-solving skills and reinforce your knowledge of key topics covered on the Certified Administrator exam. You will complete practice questions related to these scenarios to help prepare...
Get a high-level overview of Microsoft Power Platform and Dynamics 365's capabilities! The five-day intermediate-level course explains how Microsoft Power Platform enables organizations to optimize operations by automating routine tasks and standardizing best practices. It covers a variety of topics ranging from application configuration, automation opportunities, integration, testing, to deployment. Dynamics 365 Power Platform course prepares...
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This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM 2013 that allow you to track and manage the sales process from potential to close. This course provides insight on sales process information, and introduces the tools available to analyze and report on sales information. This course guides you through the tools that help make the internal processes simpler and easier so your sales force can focus on what is important—creating...
Installation and Deployment in Microsoft Dynamics® CRM 2013 This course focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy MS Dynamics CRM, and the installation instructions for the primary MS Dynamics CRM components. Prerequisites Before attending this course, students must have a working knowledge of: Microsoft Windows Server Active Directory Internet...
This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM 2013. Prerequisites Before attending this course, students must have: General knowledge of Microsoft Windows General knowledge of Microsoft Office An understanding of Customer Relationship Management solution processes and practices Target Audience This course is intended for individuals...
This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM 2013 that allow you to track and manage the sales process from potential to close. Prerequisites Before attending this course, students must have: General knowledge of Microsoft Windows General knowledge of Microsoft Office An understanding of Customer Relationship Management solution processes and practices Target Audience This course is intended...
Customization and Configuration in Microsoft Dynamics® CRM 2013 This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution. Prerequisites A working knowledge of how to use Microsoft Dynamics CRM 2011. It is recommended, but not required, that individuals...
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