The Art of Productive Conflict

at General Assembly - FINANCIAL DISTRICT

Course Details
$40 8 seats
Start Date:

Tue, Mar 24, 6:00pm - 8:00pm

Next start dates (3)

225 Bush St 5th Fl East Entrance
Btwn Sansome & Montgomery Streets
San Francisco, California 94104
Book at Office/Home
A computer will not be provided.
Purchase Options
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 20
Teacher: Jared Dickinson

What you'll learn in this conflict resolution training:

Most human beings don’t handle disagreements very well…have you noticed?

For any community to function well, they must work out how to reach agreements, handle conflict, hear one another, be clear and efficient in their exchanges, and generally be responsive to others in their spheres of influence.

We will examine and practice tools for dealing with interactions of all kinds. These may include challenging interactions where disagreement and conflict are present or any exchange that could benefit from good listening and responsiveness. In any case, your business effectiveness and personal composure may depend on how you show up in these situations.

  • Communicate with a difficult person or group
  • Address a highly charged issue
  • Soften deeply entrenched points of view
  • Handle challenging questions
  • Demonstrate good listening – whether in conflict or not
  • Sensitize oneself to another’s perspective
  • Defuse hostility when possible
  • Make a compelling and persuasive case when necessary
  • Keep conversations positive and forward-moving
School Notes:
For students enrolling in 12 week part time and immersive classes, it is not recommended that you book more than one class simultaneously.

Still have questions? Ask the community.

Refund Policy
If you can't make it to a class/workshop, please email us at [email protected] at least 7 days before the scheduled event date. No refunds will be given after this timeframe.


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Start Dates (4)
Start Date Time Teacher # Sessions Price
6:00pm - 8:00pm Jared Dickinson 1 $40
6:00pm - 8:00pm Jared Dickinson 1 $50
6:00pm - 8:00pm Jared Dickinson 1 $50
6:00pm - 8:00pm Jared Dickinson 1 $50

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The Art of Productive Conflict
Reviewed by Anonymous on 2/12/2020
The Art of Productive Conflict
Reviewed by Silviya D. on 12/6/2019
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School: General Assembly

General Assembly

General Assembly is a pioneer in education and career transformation, specializing in today’s most in-demand skills. The leading source for training, staffing, and career transitions, we foster a flourishing community of professionals pursuing careers they love.

What began as a co-working space in...

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