Wed, Mar 08, 9:00am - Mar 10, 4:30pm Eastern Time ( 3 sessions )
In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required.
You’ll assess your areas of strength and growth in this critical skill, understand how social styles affect assertive behaviors and benefit by learning steps for conflict resolution. Overall enhance your assertiveness skills for immediate on-the-job use!
Who Should Attend
Associates, business professionals, team leaders and individual contributors who want to acquire the essential assertiveness skills.
How will you benefit
What You will cover:
Outline
Learning Objectives
Assertiveness Fundamentals
Personal Influences on Assertiveness
Communication—Skills, Challenges, and Tools
Conflict Management
Appropriate Assertiveness in Workplace Situations
Achieving a Healthy Balance—Personally and Professionally
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American Management Association
Arlington
2345 Crystal Dr Suite 200
At Crystal Dr
Arlington, Virginia 22202 Arlington
2345 Crystal Dr Suite 200
At Crystal Dr
Arlington, Virginia 22202
Start Date | Time | Teacher | # Sessions | Price |
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9:00am - 4:30pm Eastern Time | TBD | 3 | $2,595 |
This course consists of multiple sessions, view schedule for sessions.
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Thu, Mar 09 | 9:00am - 4:30pm Eastern Time | TBD | ||
Fri, Mar 10 | 9:00am - 4:30pm Eastern Time | TBD |
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The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
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