Workplace Conflict Resolution is unfortunately unavailable

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Course Details
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Location: Webinar
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 12

What you'll learn in this leadership training:

Find out how to encourage good, productive conflict ... and quickly resolve bad conflict on your team 

Program Description:

Conflict at work is inevitable because we all have varying personalities, priorities and experiences. Some conflict is desirable—helping to find the best solutions and make well-considered decisions. Other clashes can get personal—causing distrust and slowing progress—and must be carefully monitored and managed.

Certainly, most managers and supervisors would rather steer clear of workplace drama and let employees work things out on their own. But this hands-off approach can backfire. Instead, learn how to use conflict for exploration, discovery and growth ... and know when and how to intervene if you need to. Register now for a new one-hour Webinar: Workplace Conflict Resolution for Managers and Supervisors. Don’t let unwanted conflict derail your team’s efforts.

Take a Glimpse at What You’ll Learn:
  • The role conflict resolution plays in your effectiveness as a leader
  • How to use “constructive conflict” to create opportunities for individual, team and organizational growth
  • Ways to effectively manage employee-to-employee conflict
  • Recognize and correct the 2 major causes of counterproductive conflict
  • Identify conflict beneath the surface and stop it before it flames out of control
  • Set expectations that create a culture of respect that assumes positive intent
  • Steps to get back on track when the source of the conflict seems to be you
  • Resolution strategies for team or group conflictCommunication strategies to encourage open dialogue and reduce conflict
Q & A Session:

Upon enrolling in the Webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from Webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to Webinar participants.

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School: National Seminars Training Washington

National Seminars Training Washington

National Seminars Training is focused on meeting the ever-expanding continuing education needs of adult professionals in all industries and professions. Our sole mission is to provide the results-producing training you need, when and where you need it, and at a price that is cost-effective for you and...

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