Management Skills for New Managers

Exceptional managers consistently deliver results. This intensive course teaches you the essential management skills that distinguish effective leaders. Through guided role plays, self-assessments, and practical skills exercises, you will develop expertise in motivation, delegation, coaching, communication, performance management, and leadership. Designed for managers early in their careers, this program fills skill gaps and elevates both your team and professional standing to new heights. You will return to work with actionable knowledge, proven insights, and practical methodologies you can apply immediately.

Who Should Attend:

Managers with one to three years of management experience seeking to strengthen their leadership capabilities and enhance their overall effectiveness.

Core Topic Areas You Will Master:

Your Role as Manager

• Identifying the core qualities, abilities, and skills required for effective management
• Clarifying the roles and responsibilities managers must perform
• Navigating contextual challenges and contemporary issues facing new managers

Continuous Performance Management

• Defining performance management goals and organizational benefits
• Understanding the process, common challenges, and potential pitfalls
• Practicing performance management skills through real scenarios
• Completing self-assessments to identify personal development needs

SLII: The Art of Influencing Others

• Having more frequent, effective conversations with your team members
• Building flexibility and adaptability to lead diverse workforces
• Employing multiple leadership styles to accelerate team member achievement

Coaching for Performance

• Understanding the critical importance and requirements of effective coaching
• Mastering the micro-skills required for coaching conversations
• Addressing problem behaviors with professionalism and tact
• Using proven frameworks to manage coaching discussions
• Understanding when coaching differs from discipline

Building a Motivational Climate

• Recognizing your role in fostering employee motivation and engagement
• Exploring key elements that drive the motivational process
• Implementing managerial practices that create environments where people thrive

Delegating for Growth and Development

• Identifying different delegation approaches and their applications
• Evaluating your current delegation practices and addressing challenges
• Determining what can and cannot be delegated effectively
• Mastering the phases of effective delegation
• Practicing delegation conversations and skill-building exercises

Additional Resources and Tools You Will Receive:

• Self-assessments covering performance management, technology, coaching, diversity and inclusion, delegation, and global awareness
• Step-by-step processes for coaching behavioral issues and conducting delegation discussions
• Self-reflection worksheets on business ethics and professional conduct
• Templates for performance alignment conversations
• Digital assets addressing motivation and delegation strategies
• Worksheets for building a motivational work climate

How You Will Benefit:

• Build confidence and credibility in your managerial role
• Effectively manage both co-located and virtual teams with greater ease
• Navigate change decisively and make sound decisions under pressure
• Align your leadership approach with each employee's development needs
• Develop the flexibility to lead diverse teams across varying contexts
• Foster a workplace culture that promotes motivation and camaraderie
• Provide clear strategic direction and vision for your organization
• Equip your team with the resources and support needed for success
• Help employees overcome obstacles and solve problems with confidence