Maintain Your Composure When You’re Under Pressure
Every part of your work life places you in close proximity to people trying to get their unique jobs done. You have demanding clients, colleagues who are wonderful to work with and some with whom you have a sometimes tense relationship.
When you add in the constant requests, expectations and demands you face on a daily basis, you have a recipe for stress. At those times when tensions run high, emotions get frayed. An angry word, foul mood or bungled interaction can significantly damage your relationships with bosses and coworkers.
You can’t change the way others feel and act; you can only change the way you react to them.
This webinar gives you the opportunity to develop the steady self-control that people respond to and respect. You’ll discover powerful tips and tactics to help lessen the intensity and duration of someone else’s outburst and help you stay calm while dealing with challenging situations. It helps you build a foundation for more positive days at work, with a proactive approach to managing your emotions in stressful situations.What You Will Learn:
Your positive emotional well being is a key to nurturing successful relationships at work. This webinar teaches you the skills needed to harness positive behaviors and reduce toxic emotions that can damage your professional relationships, tarnish your reputation, or derail your career.How You Will Benefit
After completing this course, you will be able to:
Note: Webinars are designed to provide a one-to-one learning experience for an individual and are not designed to be viewed in a group setting. Program access is available only via the MYAMA account of the registered attendee.
- Recognize how you respond to stress and develop strategies for staying cool
- Manage your emotional energy at work and carry less stress back home
- Develop the steady self-control it takes to communicate with others when emotions are high
- Break on-the-job habits that cause self-induced stress such as procrastination and perfectionism
- Follow through on plans, turn good intentions into reality and meet more goals.
FAQs:What does the webinar include?
All paid registrants will have a single-user license to access a recorded archive of the program for a full year allowing you to revisit the material to refresh your memory and reinforce your skills. You will also receive a pre-read document and the program slides. When are course materials are available?
We will be sending you pre-work approximately one day before the program date via email. A slide deck will be available for download in the webinar before and during the course. Please register early to get these materials that will help guide your learning process!Do I need to buy any special equipment?
Your PC should be equipped with a sound card and speakers or a headset. If not, you can dial into our conference bridge. The phone numbers will be displayed in the webinar before and during the program. How far in advance do I need to register for my webinar?
The earlier you sign up the better. That way, you’ll have plenty of time to do any pre-work that your course might require. I registered for a webinar. Why haven’t I heard from you?
After you register, we will email you to confirm your registration and provide you with additional information before your course. Occasionally, however, customers may not receive the emails because of their company’s email security settings, a spam blocker, or an incorrect email address. If you registered but didn’t get your confirmation email the day after registration or your log-in information one week before your session, please notify CourseHorse immediately. We will make sure you have everything you need before your course.Please note:
Participant Requirements for Live Online/Express Skills Training and Webinars. Some of the programs offer continuing education credits to registered participants. To qualify for CEU credits when they are available, participants must register for and attend the live event using your individual log-in ID for the entire seminar, speaking in the sessions using a VoIP headset with microphone, and participating in all of the chat, polling, and breakout exercises is required. Archived recordings/On Demand webinars, or groups using a single user login with speakers, do not qualify for CEUs.