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Behavioral Interviewing

Learn how to build a consistent framework and process for interviewing candidates, ensuring an unbiased experience, and finding the right fit for your team. Develop your interviewing skills and discover how to elicit descriptions of behaviors, attitudes, and skills necessary for the job. Join us for this professional development session and enhance your hiring process.

  • All levels
  • 18 and older
  • $399
  • Virtual Classroom
  • 4 hours
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  • $399
  • Virtual Classroom
  • 4 hours
  • Online login instructions will be sent to registrants prior to the class date.
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Class Description

Description

What you'll learn in this hr training:

Behavioral Interviewing: Building a Consistent Framework and Process

Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.

In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.

Course Objectives

Participants will be able to:

  • Build a consistent framework and process to ensure an unbiased candidate experience
  • Choose job specifications and determine how success will be measured (skills)
  • Identify characteristics and qualities that will support the required skills
  • Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job
  • Review legal and appropriate interviewing etiquette/guidelines, including social media research
  • Screen candidates, using resumes and phone interviews
  • Conduct successful role-play Behavioral Interviews in class.

Classes will include:

  • Workbooks for future reference and study.
  • Workshop / role play with actual interview scenarios to assist in internalizing data.
  • Time for individual questions and concerns to aid in personalizing tactics.

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

No refunds will be issued.

  • If the Customer reschedules 29 or more business days prior to the start of the class, there will be no rescheduling charge.
  • If the Customer reschedules 8-28 business days prior to the start of the class, there will be a 25%-of-class-price rescheduling charge.
  • If the Customer reschedules 2-7 business days prior to the start of the class, there will be a 50%-of-class-price rescheduling charge.
  • If the Customer reschedules 1 business day or fewer prior to the start of the class, Customer will pay a rescheduling fee equal to 100% of the cost of the program.
  • If the Customer does not attend a public class in which s/he enrolled and for which s/he paid, and has not contacted CourseHorse in writing to provide notification and to reschedule, all fees will be forfeited.
  • If Customer notifies CourseHorse of the need to reschedule attendance in a public class in accordance with the terms herein, unused, paid enrollment credit(s) for a that class may be used for up to one year past the date of the originally-scheduled class.
Improving Communications makes every effort to run scheduled public classes. Occasionally, unforeseen difficulties cause these classes to be postponed or canceled. We will provide Customers with as much advance notice as reasonably possible under the circumstances.

Once Customer is notified of a class postponement or cancellation, Customer may reschedule, accept credit to be applied to future classes (valid for up to one year), or request a refund less a 5% non-refundable registration fee.

Please keep this policy in mind when making travel arrangements. We shall not be liable for any travel costs.

Reviews of Classes at Improving Communications (45)

(4.6-star rating across 45 reviews)
  • Behavioral Interviewing

    Reviewed by Debbie W. on 11/14/2019
    Marc is very knowledgeable, a great teacher and personable. The course was excellent and I learned techniques that I will apply to my current role. Highly recommend this course for anyone who wants to improve their interviewing skills.
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Review Summary by CourseHorse

Students who have taken classes at Behavioral Interviewing have praised the instructor, Marc, for his extensive knowledge and personable teaching style. The course itself is highly regarded, teaching students valuable techniques that they can use in their current roles to improve their interviewing skills. The overall recommendation is for anyone who wants to enhance their interviewing abilities to take this course. Quote: 1. "I learned techniques that I will apply to my current role."

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