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IT Classes
Chicago
Discover a wide variety of IT classes in Chicago that will help you gain valuable skills in technology. From coding to cybersecurity, these classes will equip you with the tools and knowledge you need to excel in the fast-paced world of IT.
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Red Hat® Certified System Administrator Exam
The Red Hat Certified System Administrator exam is a performance-based evaluation of Red Hat Enterprise Linux system administration skills and knowledge. You will perform a number of routine system administration tasks and be evaluated on whether you have met specific objective criteria. Performance-based testing means that you must perform tasks similar to what you would perform on the job. Note: Global Knowledge and Red Hat do not guarantee that...
Red Hat® System Administration I
Gain the core skills needed to administer a Red Hat Enterprise Linux system. This course relates to Red Hat Enterprise Linux 7 and is designed for IT professionals without previous Linux administration experience. You will learn Linux administration "survival skills" by focusing on core administration tasks. System Admin I also provides a foundation for individuals wishing to become full time Linux system administrators by introducing key command...
ITIL® Service Capability: Service Offerings & Agreement
Gain practical experience planning and executing processes within ITIL service offerings and agreements In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on...
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User Research Methods
Developing a deep understanding of users’ behavior, thoughts, needs, and desires helps design teams solve well-defined problems. Without identifying these core problems and opportunities, launching a product or service is simply a stab in the dark. User research is the means by which we foster this understanding. It focuses on developing direct connections to end users in order to make sense of their everyday lives, learn about their frustrations,...
ITIL® Service Lifecycle: Continual Service Improvement
Learn to manage and control the activities and techniques within the ITIL continual service improvement stage. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This...
DCUCI - Data Center Unified Computing Implementation v5
In this course, you will learn to rack installations, provision server hardware, and direct operating systems or hypervisor installations. Significant content is devoted to management, maintenance, and troubleshooting. You will review Cisco data center virtualization solutions and how to execute a virtualization solution based on a detailed implementation plan. The course follows an actual implementation workflow providing hands-on practice by...
Project Management Fundamentals
In this comprehensive course, you will learn the fundamentals of project management: how to initiate, plan, and execute a project that meets objectives and satisfies stakeholders. Aligned with the Project Management Institute (PMI®) A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) - Fifth Edition, Project Management Institute, Inc., 2013, this course provides a step-by-step guide to planning and executing a project. Working through...
Managing Agile Projects Using TFS 2018
ONLC Training Centers @ 1800 Nations Dr, Chicago, IL
This 3-day course provides Project managers, Scrum masters and Team leads the essential skills required to effectively manage a software development project using Microsoft Visual Studio Team Foundation Server 2018. This course focuses on Agile methodologies and includes discussions and content focused on both Scrum and Kanban practices. We look at how TFS supports the team during the sprint planning and daily Scrum events, as well as how to create...
ITIL® Service Capability: Release, Control & Validation
Learn how to use the ITIL release, control, and validation processes, activities, and functions to achieve operational excellence. In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the release, control, and validation (RCV) of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to...
Architecting on AWS
In this course, you will learn how to optimize the AWS Cloud by understanding AWS services and how these services fit into a cloud solution. Your architectural solution may differ depending on industry and business size. Because there is no one-size-fits-all design, this course highlights some AWS Cloud design patterns to help you learn how a service may fit in the overall cloud design. It also covers the best practices and lessons learned. ...
DevOps Implementation Boot Camp
Global Knowledge @ 230 W Monroe St, Illinois City, IL
Learn the practices, tools, and skills that make true continuous operation possible in the real world. For decades there have been big disconnects between the different roles of the IT shop. We struggle with inherent barriers between development projects and the stable infrastructure needed to deploy and run products. Applications get completed and tested in insulated internal environments without adequate collaboration between production IT staff...
Network+ Prep Course (N10-006)
Network+ Prep Course (N10-006) Master essential data networking skills while preparing for the CompTIA Network+ certification exam (N10-006). CompTIA's Network+ is the premier vendor-neutral networking certification. Our Network+ Prep Course is designed to provide the foundation you need not only to be productive on the job but also to be successful in more specialized topics and in your pursuit of vendor-specific certifications. Companies such...
ITIL® Service Lifecycle: Service Transition
Discover the purpose, principles, processes, activities, functions, technology, and implementation considerations of ITIL service transition. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations. This...
ITIL® Service Lifecycle: Service Strategy
"Learn the principles, purpose, and objective of ITIL Service Strategy." In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about the service strategy processes. You will discover the importance of governance and related frameworks, and you will examine implementation considerations...
ITIL® Service Lifecycle: Service Operation
Learn the principles, processes, common activities, and implementation considerations of ITIL service operation. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. You will focus on service operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations. This course utilizes lecture,...
PMP® Exam Prep Boot Camp
Global Knowledge @ 1500 McConnor Pkwy, Schaumburg, IL
In this course, you'll gain the essential preparation needed to pass the PMP and CAPM exams. Concentrating on exam content from A Guide to the Project Management Body of Knowledge (PMBOK® Guide)—Fifth Edition and other sources, this course includes a wide variety of learning tools and study aids, all using PMI® terminology. Learning activities in this Boot Camp target each of the three major learning styles: visual, auditory, and kinesthetic....
ITIL® Service Capability:Operational Support & Analysis
Gain practical experience planning and executing processes within ITIL operational support and analysis. In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the operational support and analysis of services and service delivery. You will cover the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning...
ITIL® Foundation
Learn about process improvements, benefits, and challenges of ITIL, and get your ITIL Foundation certification. In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices. Upon completing this course, you'll be well positioned to successfully complete the associated ITIL...
Systems Operations on AWS
Learn to operate highly available and scalable infrastructure on the AWS platform. Learn how to create automatable and repeatable deployments of networks and systems on the AWS platform. The course covers the specific AWS features and tools related to configuration and deployment, as well as common techniques used throughout the industry for configuring and deploying systems. What You'll Learn Use standard AWS infrastructure features such...
Understanding Networking Fundamentals
Build a foundation of networking knowledge in a real-world, multi-vendor environment. A strong foundation of basic networking concepts is fundamental to a successful career in information technology, and in our popular Understanding Networking Fundamentals course, you'll gain those real-world, practical skills. In this broad-based foundational course, you'll move step-by-step through the basics of data networking, practicing with leading-edge...
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