This course will help and guide you to handle and manage the sales in corporate. This will offer a certification after completing the course.
Other than this you’ll also get high quality videos for this course and 2 helps study guides for learning. Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe.
They are expected to create, as well as maintain a long-term relationship with their customers so as to represent the store in a positive manner and achieve sales goals while ensuring further business.Their responsibilities also include helping customers in making choices, and assisting them to locate items they want to buy, and also providing information about the particular product they are interested in. The person needs to have an extensive knowledge of his/her company’s services and products, and must be customer focused and sales oriented.
They work very closely with customers, which is the major reason they need to be able to resolve the customers’ complaints satisfactorily. They educate customers with product knowledge in relation to warranty and features, along with any special deal or discount that the product may hold.Their main responsibilities are:
Who Should Attend:
- Greet customers and determine their needs
- Advise customers on care and utilization of merchandise
- Advice customers on suitable goods to purchase
- Advise clients on any service or product they need information and help on
- Build customer confidence by offering them suggestions and opinions
- Deal with customer complaints
- Demonstrate live how merchandise works
This certification is designed for anyone interested in knowing more about Corporate SalesNote:
We determine the classroom training locations before 2 weeks of training schedule and you’ll be informed about it by email.FAQs:
Q: Is there any course material provided for this course?
Yes softcopy of the course is provided for the training