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Instructor: Mini Kim

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Customer Journey Mapping

This class is temporarily being offered remotely.

at General Assembly - Flatiron 10 E 21st St 3rd Fl, New York, New York 10010

Consumer empathy. It’s the key to successful product strategy, design, and marketing. Through it, we find unanswered questions, unmet needs, and idea­ catalyzing behaviors. But building a business, product, or service around a point­-in-­time understanding of your consumer is a strategy destined to fail. To successfully create an offering that...

Friday Jun 5th, 10:30am - 1:30pm Eastern Time

Customer Journey Mapping

This class is temporarily being offered remotely.

at General Assembly - Online Online Class Livestream, Online, Massachusetts 00000

Due to the current health concerns, all GA short-form events, workshops & bootcamps will temporarily be held online - including this one. Registered students will be notified 24 hours in advance of this program with information on how to log in to the Zoom Meeting Room and other tools you’ll need for the session. Registration for this class...

Friday Jun 12th, 10:30am - 1:30pm Eastern Time

Customer Journey Mapping

This class is temporarily being offered remotely.

at General Assembly - Online GA Washington D.C. (Remote Online), Washington, District of Columbia 00000

Consumer empathy. It’s the key to successful product strategy, design, and marketing. Through it, we find unanswered questions, unmet needs, and idea­ catalyzing behaviors. But building a business, product, or service around a point­-in-­time understanding of your consumer is a strategy destined to fail. To successfully create an offering that...

Friday Jun 12th, 10:30am - 1:30pm Eastern Time

Customer Journey Mapping

This class is temporarily being offered remotely.

at General Assembly - Online Online Class Livestream, Chicago, Illinois 00000

The well-being of our employees, students, clients, instructors, and guests is our number one priority here at General Assembly. We are monitoring COVID-19 very carefully and are adjusting delivery of our programs. Due to the current health concerns, all GA short-form events, workshops & bootcamps will temporarily be held online - including this...

Friday Jun 12th, 9:30am - 12:30pm Central Time

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