Becoming a Trusted Advisor
- All levels
- 21 and older
- $1,495
- Earn 14,950 reward points
- Price Lock Guarantee
- 1601 Broadway, New York, NY
- 8 hours
Thankfully we have 5 other Customer Service Classes for you to choose from. Check our top choices below or see all classes for more options.
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Noble Desktop @ 185 Madison Ave, New York, NY & Virtually Online
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American Bartenders School @ 252 W 29th St, New York, NY
Embark on a comprehensive journey into the art of bartending, mastering mixology techniques, beer and wine essentials, customer service strategies, and legal knowledge essential for success in the industry. With hands-on practice and expert guidance, elevate your skills to thrive in the dynamic world of bartending.
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Apr 29th
6–10pm EDT
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May 6th
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May 6th
1:30–5:30pm EDT
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American Bartenders School @ 252 W 29th St, New York, NY
Embark on a comprehensive journey into the art of bartending, mastering mixology techniques, beer and wine essentials, customer service strategies, and legal knowledge essential for success in the industry. With hands-on practice and expert guidance, elevate your skills to thrive in the dynamic world of bartending.
Apr 29th
9am–5:30pm EDT
Meets 5 Times
Apr 29th
1:30–10pm EDT
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May 6th
9am–5:30pm EDT
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May 6th
1:30–10pm EDT
Meets 5 Times
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NYC Career Centers @ 185 Madison Ave, New York, NY & Virtually Online
Enhance your email and calendar management skills with advanced techniques in Microsoft Outlook. Streamline your workflow, automate responses, and master team collaboration tasks. Achieve MOS Certification in Outlook 2016.
Becoming a Trusted Advisor: How to Develop More Valuable Customer Relationships
In competitive times like these, customers are constantly reevaluating service providers and vendors. Developing a solid rapport with customers is the key to achieving stability and growing business. This workshop shows you the principles and practices of moving from being just a service provider to becoming a trusted advisor and a highly valued business partner. Learn proven skills for navigating critical conversations aligned with client business goals and maintaining positive communication with a consultative mindset. Get hands-on practice applying these skills in class. After just 1 day, you’ll know how to build relationships that can thrive in any business climate.
What You Will Cover
How Will You Benefit
Who Should Attend
Customer service and sales professionals or independent business professionals who wish to deepen their relationships with clients, increase their sales and grow their book of business.
For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.
If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.
Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.
Please email us at [email protected]
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
Get quick answers from CourseHorse and past students.
The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
Read more about American Management Association
This school has been carefully vetted by CourseHorse and is a verified NYC educator.
American Management Association
Midtown, Manhattan
1601 Broadway 6th Floor
Btwn W 48th & W 49th Streets
New York, New York 10019 Midtown, Manhattan
1601 Broadway 6th Floor
Btwn W 48th & W 49th Streets
New York, New York 10019
Entrance on 48th St
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